Rescue Service
The rescue service's primary task is to provide assistance. The supra-regional operations control center in Zurich handles emergency calls, alerts relevant units, and dispatches rescue vehicles. At the incident site, crews treat patients and coordinate their transport to the right hospital.
Topics
Effective response in emergencies is crucial for success, and we can demonstrate everything that we do with facts and figures. Our training initiatives are based on four pillars: three-year diploma training, specialized 'major incident' courses, in-company training, and training for partner organizations. We offer internships and guided tours to familiarize you with the profession and the Department.
The links below are available in German only.
Monday to Friday 08:00 - 11:30 13:30 - 17:00
Einsatzdienst: 24 Stunden verfügbar.
About us
Our roots go back a long way, beginning in the first half of the 20th century when the ‘Samaritan service Zug’ foundation transported patients. It was replaced by the ambulance service of the canton of Zug in the 1960s, and professionalization of the service began in 1991. With that, our vehicles, equipment and uniforms were updated to meet contemporary standards.
Earlier, training used to take just one week. Today, we offer a three-year diploma program ‘Higher Technical College Paramedic Qualification’ to six people at a time.
Our primary area of operation is the canton of Zug, but we frequently assist neighboring areas and receive support from neighboring organizations. Modern rescue services are not constrained by cantonal borders, and emphasize rapid response. The quickest and the most appropriate rescue service rushes to help.
Our focus is on fulfilling our mission. We undertake rescue missions and patient transports of varying urgency. We support partner organizations in special operations and train first responder groups to work together. Specially trained personnel take over the management of operations if required.
Our base is located centrally in the city of Zug. From here, both the mountain communities and the Ennetsee region are within our reach. In a few years, we will move to a nearby temporary center. A new building will then be constructed at our current base. We will move into this new building around 2031.
We are one of the most self-reliant rescue services in Switzerland, with minimal dependence on hospitals. During a rescue, we choose the hospital based on the patient's preferences and the available treatment options. Between rescue missions, our employees engage in maintenance, logistical tasks, and compile information relevant to rescues.
Management
